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Billing and Payment

Billing and Payment

Four Ways to Pay

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Institutional Payment by Credit Card

Institutions are billed after samples are resulted. To make a payment by credit card, please call 888-834-8901, option 2, and a member from our billing team will assist you. Please have your invoice number available. We accept Visa, MasterCard, Discover, and American Express. Credit card assistance is available between the hours of 6 am and 2 pm Pacific Standard Time.

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Patient Self Pay by Credit Card

Payments for patient self-pay must be submitted prior to sample testing. To make a payment by credit card, please call 888-834-8901, option 2, and a member from our billing team will assist you. We accept Visa, MasterCard, Discover, and American Express. Credit card assistance is available between the hours of 6 am and
2 pm Pacific Standard Time.

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Pay by Check

Checks must be made out to ‘MNG Laboratories’. For patient self-pay, please include the patient’s full name, date of birth, and test code on the subject line of the check. If possible, please submit a photocopy of the check with the test request form(s) when the sample is sent to MNG Laboratories. Please mail check payments to: MNG Laboratories P.O. Box 8016 Burlington, NC 27216 USA. Please note, if you are paying by check your test will not be started in the laboratory until we have received your check funds.

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Pay by Wire Transfer / ACH Payments

To receive MNG banking instructions, please call 888-834-8901, option 2, and a member from our billing team will assist you. All funds transferred must be in US dollars. Please check with your bank for processing fees for domestic and international wire transfers. Outgoing wire transfer fees are the responsibility of the patient or client. There are no processing fees for ACH payments. Wire transfer and ACH payment assistance is available between the hours of 6 am and 2 pm Pacific Standard Time.